Losing your job is one of the most stressful things a person can face. If you’ve recently become unemployed, you may be depending on your Georgia unemployment benefits to help with bills, groceries, rent, and other basic expenses while you search for work. If you have been denied benefits, or if your employer is fighting your award of benefits, you may feel frightened and confused. The appeal process can be daunting.

Below are seven tips we can give to anyone facing a Georgia unemployment appeal. This is for informational purposes only, and does not constitute legal advice. We are not currently taking new unemployment matters, but click here for a list of attorneys who may be able to help.

1. Take Your Appeal Hearing Seriously. Many people come to us after they have lost their appeal hearing, stating they thought it was “just a little telephone call,” or that they “didn’t think it was that serious.” They soon regret this attitude. Your hearing before the Appeals Tribunal is usually your only chance to present evidence, to cross-examine your employer, and to make arguments in your favor. You have a right to appeal to the Board of Review, but they will generally not accept new evidence. So, take your initial hearing very seriously. Prepare yourself. Get an attorney if you can. Your entitlement to benefits will likely be determined at this stage.

2. Send Any Documentary Evidence Beforehand. If you intend to rely on any documents as evidence in your case, be sure to send a copy to the Georgia Department of Labor and the opposing party as soon as possible before the hearing. This is especially true if you have a telephone hearing. The hearing officer will not consider evidence that he or she cannot review.

3. Know Your Burdens Of Proof. If you resigned your employment, remember that you bear the burden to prove that you resigned for a “good work-connected reason.” You have the burden to present persuasive evidence–which includes your own testimony–establishing that you had to resign for reasons directly connected to your work. If you were discharged, your former employer bears the burden of proof. Make them prove that you did whatever they assert was “good cause” for the termination.

4. Remember the Hearsay Rule. A common pitfall for both employees and employers is to think that you can just tell the hearing officer what someone else told you, and win the hearing on that basis. However, all testimony must be based on first-hand knowledge. So, if you have some piece of information you need to present, bring to the hearing someone who can testify to that information based on first-hand knowledge. And, if your employer is trying to accuse you of some wrongdoing, be sure to object if someone tries to testify to that facts without first-hand knowledge of the same.

5. Have your witnesses ready. If you need someone to testify, be sure to ask them ahead of time (if possible), and to inform them of the time of the hearing. If it is an in-person hearing, it is preferable that they be at the hearing site. If it is a telephone hearing, they can testify by phone. You are permitted to compel a witness’s attendance, but you’ll need a subpoena. If you contact the Appeals Tribunal, they can provide you with a subpoena.

6. Be Courteous And Professional. If your employer is fighting your benefits, you may feel anger and resentment toward them. However, your unemployment hearing is not the time to show that anger. The hearing officer will not appreciate a claimant who is angry, bitter, rude, or accusing at his or her hearing. The hearing officer will appreciate if you are courteous, professional, and respectful. We have seen far too many people lose a hearing because they had an angry blow-up or said something nasty during a hearing. Don’t let your anger cost you your benefits.

7. Get legal counsel. An experienced unemployment attorney understands the rules of evidence, understands the burdens of proof, understands how to question you, understands how to cross-examine the employer, and overall is in the best position to fight for your benefits. While we are not currently taking on new unemployment cases, click here for a list of attorneys who may be able to help.

If you have been denied unemployment benefits, or if you were approved, but now your employer is appealing, you may be asking yourself, do I need an attorney to help me to appeal?

Having an attorney can be extremely helpful in a number of ways. Many people do not realize that, once an appeal has been filed, a legally binding evidentiary hearing follows. This is a full hearing, in which testimony is taken under oath, witnesses can be cross-examined, evidence can be presented, and legal arguments can be made. Your hearing is often over the phone, but sometimes in person at an office of the Georgia Department of Labor.

You are entitled to be represented by counsel if you so choose. Keep in mind the very serious nature of your appeal hearing. Hearings are typically very brief (usually an hour or less), but can have a huge impact. The outcome of your unemployment hearing will determine whether you are entitled to benefits. If you do not prevail at your initial appeal hearing, it is very difficult to prevail in a later appeal. Having an attorney can help you to be successful in your appeal in a number of ways.

First, an experienced attorney can help to put your mind at ease about what is going to happen at the appeal hearing. With an experienced unemployment attorney at your side, you know that someone is with you who has done this many times before and is familiar with the process. An experienced unemployment attorney knows what to expect, and can help to protect you from any abuses by the employer in the hearing.

Second, an experienced attorney will know the rules of evidence, and will work to keep your former employer from bringing things into the record that are irrelevant or otherwise inadmissible. For example, an employer will often attempt to base their case on hearsay, which is not admissible. However, proper objections must be made, and the legal arguments must be explained to the hearing officer. Knowing how to properly lodge the objection is important to keeping this sort of inadmissible evidence from tainting the process.

Third, an experienced attorney will know precisely what issues are relevant to your case, and can focus the hearing on those issues. The laws governing unemployment benefits are actually fairly complicated, so understanding how to narrow the focus of the hearing on the important issues can be very beneficial.

The attorneys of Radford & Keebaugh have years of experience and a record of success representing employees in their unemployment appeals. If you have questions, or wish to seek counsel, please call us at (678) 369-3609 or fill out the contact form. Please also see this other helpful resource regarding Georgia unemployment attorneys.